Resource and Facilities Management

Ensure smooth operations and maximise efficiency. This course covers essential topics such as stock control, capacity planning, and equipment maintenance to keep your workplace running seamlessly. You’ll learn how to conduct risk assessments, manage waste responsibly, and navigate relevant legislation. With practical guidance on service level agreements, contractor and partnership management, and authorisation procedures, you’ll be equipped to handle escalation, resolution, and complaints effectively. Plus, you’ll discover how performance monitoring and facilities management contribute to maintaining a strong brand image.